Terms of Service
Last Updated: March 9, 2026
1. Acceptance of Terms
By accessing or using the BenefitNow AI application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
BenefitNow AI reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website or through the application. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.
2. Description of Service
BenefitNow AI provides an AI-powered platform designed to help users:
- Discover government benefits programs they may be eligible for
- Receive estimated benefit values based on provided information
- Access guidance and resources for benefit applications
- Track the status of their applications
- Receive AI-assisted help with document preparation
Important: BenefitNow AI does not guarantee eligibility for any government program. All eligibility determinations are made by the relevant government agencies. Our estimates and recommendations are for informational purposes only.
3. User Accounts and Registration
To access certain features of our Service, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
4. Fees and Payment
BenefitNow AI offers both free and premium services:
- Free Services: Eligibility screening, benefit discovery, and basic information
- Premium Services: AI-assisted application preparation, document guidance, and advanced tracking features
Premium service fees are clearly displayed before purchase. All payments are processed securely through our third-party payment processor. Refunds may be available according to our refund policy, which is available upon request.
5. User Conduct
You agree not to:
- Provide false or misleading information to our Service or to government agencies
- Use the Service for any fraudulent or illegal purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Reproduce, duplicate, copy, sell, or resell any portion of the Service
- Use automated systems or software to extract data from the Service
- Impersonate any person or entity
6. Accuracy of Information
You are solely responsible for the accuracy of the information you provide. Providing false information to government agencies is a federal offense and may result in denial of benefits, requirement to repay benefits, fines, and/or criminal prosecution.
BenefitNow AI relies on the information you provide to generate estimates and recommendations. We are not responsible for any consequences resulting from inaccurate information you submit.
7. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of BenefitNow AI or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE DO NOT GUARANTEE APPROVAL OF ANY GOVERNMENT BENEFITS APPLICATION. ELIGIBILITY ESTIMATES ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE A PROMISE OR GUARANTEE OF BENEFITS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BENEFITNOW AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless BenefitNow AI, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through the application settings.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.
13. Contact Information
If you have any questions about these Terms, please contact us at:
BenefitNow AI Legal Team
Email: legal@benefitnow.ai
Address: 123 Benefits Street, Suite 100, Wilmington, DE 19801